Recent Posts

Reacting Quickly To Water Damage In Your Home

3/26/2020 (Permalink)

flooding living room with violet furniture and other furniture fixtures floating on water. Flooded living room in a home.

Experiencing any sort of damage to your property is a rough and often times stressful situation. Having to file a claim with your insurance provider, interact with an agent, and schedule a meeting with an adjuster are all scenarios people want to avoid in their lives. Unfortunately, these circumstances due occur although even in the midst of the craziness of property damage claim to be knowledgeable of the process and jargon utilized will do you well in the long run. 

One of the most common causes of damage to an owner’s property is water infiltration. A storm rolling through the area may cause massive amounts of flooding. Floodwaters can invade your home and wreak havoc on your flooring. There are various types of flooring and some homes may have different types depending on the room. From carpeting to hardwoods and vinyl to tile each is assessed differently according to the severity of the damage. Having a basement flooded also requires further evaluation because it exists underground and is more susceptible to water damage.

In such situations whether through the storm, flood, sewage backup, or accidentally leaving a faucet on. It’s critical as an owner you react swiftly and not allow the water damage to take hold in your property. Failure to react efficiently may result in further water loss to your property. 

SERVPRO of Burlington is available 24/7 to respond to your water loss situations and can be reached at 336-299-1156.

SERVPRO is Here to Help during this time of need

3/20/2020 (Permalink)

grey molecules with a purplish/burgundy background like the interior of a person's body with the servpro logo COVID-19 Basic Molecular Graphic

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. Our local SERVPRO has experience in resolving biohazard situations and has also received certifications from the IICRC. 

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. Here at our local SERVPRO of Burlington we’ve partnered with authorities when encountering such situations. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, ad tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Burlington,  (336) 229-1156.

Proper Cleanup and Disinfectant Procedures For Your Home or Office

3/16/2020 (Permalink)

In recent weeks the CDC has reported increasing cases of COVID-19 impacting the United States. COVID-19 is a respiratory disease that is spread mainly from person to person through respiratory droplets from people who are already infected. During these stressful times it’s critical you take steps to reduce the likelihood of yourself or love one’s becoming infected. 

Starting off from a personal hygiene standpoint remember to cover your mouth with a tissue or paper towel when you cough or sneeze. Immediately throw it in the garbage afterward. Secondly, minimize touching your face. It can be difficult to do and is often a common occurrence throughout the day, however, people seemingly become sick through touching a surface where germs are present then touching their mouths, eyes, or nose, the main entryways of the outside world into a person’s body.

Secondly, be proactive in your cleaning habits for your home. Utilizing CDC approved disinfectants to clean kitchen and bathroom countertops is a great next step. These are high touch surfaces for people especially if you reside in a property where a lot of people are present. Cleaning those surfaces regularly and thoroughly is quintessential in your proactive efforts. 


Your SERVPRO of Burlington team is readily available to assess your needs if such events arise. We can be contacted at (336) 229-1156.

Property Checkup Checklist For Fire Safety

3/4/2020 (Permalink)

Fire flames with a black background. Fire flames

This upcoming Sunday, March 4 the entire country minus Arizona will be springing forward an hour. During this time people will adjust schedules and also their analog clocks that don’t automatically add an hour when daylight savings starts. It’s also a great time to do a checkup around the interior and exterior of your property for fire safety precautions. 

The checkup of the interior of your property weather a home or residence should most importantly include the fire alarm. Ensuring that your fire alarm is well maintained and functions correction could protect yourself, family, and employees from dubious harm. Check to ensure that the battery has not died out and that the ringing sound for the alarm is audible to all corners of the property. 

Secondly, check all the windows of your property to ensure they’ll able to be opened easily from the inside. Teach your children how to properly open and close a window so that if the worst does occur they’ll be prepared. 

Lastly, when you sleep it’s best to close your bedroom door including your children’s room. Doing so may prevent a fire from entering your or their room for a portion of time allowing them to escape outdoors through a window.

The SERVPRO of Burlington team can be reached at (336) 229-1156.

A Fresh Cleaning For The Spring

3/2/2020 (Permalink)

SERVPRO employees in company polo and khakis, wearing company hats, cleaning tan carpet with vacuum. door open on the left. SERVPRO employees cleaning the carpet of a residence.

As the Winter season comes to a close and the new year begins; business owners have a lot of tasks on their list to knock out. One of those bullet points should be a deep cleaning of an office’s carpet and upholstery. Fortunately, your SERVPRO of Burlington team is well equipped to provide an above-average solution to your carpet cleaning and upholstery needs. 

The professional cleaning service the SERVPRO of Burlington is industry certified in several cleaning methods and is ready to service your flooring regardless of its quality status. The hot water extraction is one of the methods our team utilizes for the commercial carpet cleaning service. This method enables our team to remove overzealous odors that may dampen the overall experience of your office spaces and prevents the re-soiling of the carpet, assisting in it’s continued durability.

If you’ve experienced a fire and water damage to your business or home, then call us at SERVPRO of Burlington. We can be reached 24/7 and 365 at (336) 229-1156.

Preparing your home for Winter storms

12/2/2019 (Permalink)

Snow covered buildings in Downtown Greensboro, North Carolina. Downtown Greensboro covered in snow. Including the Lincoln Financial Group building, Kress Building, and Washington Street intersection.

Though the official start of Winter isn’t until December 21 it’s imperative that property owners prepare now for severe weather including snowstorms, ice storms, and blizzards. Fortunately, your local SERVPRO of Burlington team is here to offer you tips and advice on how to ensure your residence or office remains comfortable all season long. 

First things first this Winter is to take a close look at the current status of your heating and air conditioning unit. It’s best to hire a certified HVAC technician to inspect your unit for any abnormalities. Routine maintenance is key to preventing a complete breakdown in your system. 

Secondly, check around the outside of your property for any standing water. Check to see if there are proper channels for water to drain away from your property. The build-up of water around your property may contribute to the degradation of your home's foundation. 

Lastly, evaluate the property itself for any damage, cracks, or holes where it may be possible for cold air to seep in. Sealing those holes throughout your property may help in lowering heating costs and keep you warm throughout the Winter season.

How Can Thunderstorms Produce Damaging Winds?

8/9/2019 (Permalink)

Thunderstorms often come with strong winds which have the ability to uproot and knock down trees.

Thunderstorms can be damaging in many ways. Thunderstorms come with lightning which poses the risk of getting struck by lightening or of a tree being struck down with lightening. Where a tree falls when it’s struck can be incredibly dangerous and damaging to your home. If it falls into your roof water can get into your home causing not only roof damage but water damage. Thunderstorms can also cause flooding rains, and hail. Strong thunderstorms often produce gusty winds. Sometimes, these winds are even strong enough to cause substantial damage. Like lightening, they can cause trees to fall. However they can also blow down complete structures, tear apart gardens and more. 

Thunderstorms themselves are just reflections of currents of wind that move up, down, and around through our atmosphere. An upward moving air current that cools and condenses as it rises is what results in the thunderstorm forming. A downward moving air current develops as the storm matures and precipitation begins to fall. Eventually, a downward moving air current will intercept the ground. When it does, it spreads out, just like how the updraft spreads out when it encounters the stratosphere. The spreading out of the downdraft when it reaches the surface is one reason that gusty winds often accompany thunderstorms.  

The second reason gusty winds often accompany thunderstorms is closely connected with the first. As precipitation (moisture) falls through previously unsaturated, dry air, it cools through evaporational cooling. The now cold air becomes much heavier and denser than its surrounding environment and negative buoyancy kicks in. The cold air parcels accelerate towards the ground just like the buoyant air parcels accelerated away from the ground in the updraft. This pocket of cold air will eventually hit the ground and spread out rapidly. This phenomenon can help to intensify bursts of wind associated with downdrafts and, in extreme cases, can result in microbursts- very localized areas of extreme winds that can cause extensive damage.

In extreme cases, a combination of the factors mentioned combined with air temperatures, results in gusty winds that can become very damaging. Winds well over 100mph have been recorded in thunderstorms that have never produced any tornadoes. Straight line winds which lack tornadic rotation, can produce just as much damage as low-moderate strength tornadoes can. It is for this reason that you must watch out if you’re under a severe thunderstorm warning for damaging winds. Thunderstorms can really do some damage! 

If you experience storm damage to your home then give us at SERVPRO of Burlington a call at 336/379-1772. We are here 24/7 and 365 to assist with flooding, and water or roof damage caused by storms. 

Source: Jack Sillin 

What to do When There’s Water Damage to Wood Flooring

8/9/2019 (Permalink)

Water Damage can cause cupping to your wood floors, especially if not taken care of quickly and appropriately.

Flooding can damage wood floors quickly. This is because wood floors have several permeable access points: between seams, breaks in top coating, under baseboards, and through heating registers.

When wood gets wet it swells and cupping can set in. Cupping is easy to spot: the sides of the boards will bow above the center. In many cases, cupping is a sign that flooring will require replacement. The goal though is to try and get to the problem before it can cause cupping or other damage to your flooring. 

As much water as possible needs to removed as quickly as possible. This is where we at SERVPRO of Burlington come in. With our state of the art equipment we get up excess water, then dry the room and your flooring in an attempt to hopefully save your wood floors. 

Depending on the size of the area and what’s available to you at home, towels, mops, and squeegees may be helpful to try and eliminate some water on your own.  However, if the water source is unknown or the result of a sewage backup, do not attempt to remove the water on your own. Flood waters may contain dangerous pathogens, bacteria, and organic matter. Instead, call us at SERVPRO of Burlington to ensure a safe and thorough cleanup.

If you are able to entirely remove the water on your own, and want to try and mitigate the problem on your own, then the next step would be to vigorously scrub the same areas with a dry brush or broom to loosen any dirt or debris that remains. Next you’d want to clean and sanitize your floors before you can begin to dry them. 

When cleaning your floors, make sure to avoid all soap-based (sudsy) cleaners, wax, or steam cleaners to disinfect your hardwood floors. Mix your preferred detergent according to package directions. Wash the floor in sections to avoid further water damage. Apply the detergent mixture to all affected areas. Remove any residual water as you go.

Even after all standing water has been removed, there’s still plenty of moisture left to cause damage. You’ll need a professional-grade dehumidifier to begin the drying process—a personal use dehumidifier will not suffice. You’ll have to call around to rent one or call in SERVPRO of Burlington. You may need more than one dehumidifier depending on the size of the space and the damage to it. They’ll need to be left on and running undisturbed for at least 24 hours.

Along with dehumidifiers, you can arrange several large fans to encourage more air flow. Direct the fans toward the floor and move them around as needed. If you have central AC, turn that on as well. Depending on the weather outside, open the windows. Don’t forget though that that the purpose of this step is to dehumidify. So, if humidity is high outside, open windows just a few inches. The drying process can take weeks, depending on several factors. The only way to know it’s completely dry is to buy a moisture meter and test the affected areas. 

If you’re unable to successfully mitigate water damage on hardwood floors, you may need professional assistance in removing damaged flooring, mitigating mold and mildew, and restoring your property to like-new condition.

At SERVPRO of Burlington we make it “Like it never happened." Call us 24 hours a day, seven days a week at 336-379-1772 for immediate relief and emergency water damage services.

Steps To Take After Experiencing a Storm With Storm Damage

7/27/2019 (Permalink)

Storms can cause damage to your home such as flooding, roof damage and downed trees

Storm damage can occur at any time since storms themselves can occur at anytime and are often at times unpredictable. Storms can build up strength before arriving, and even the smallest of storms can have unexpectedly high winds. Heavy rains can cause flooding and powerful winds can cause roof damage and downed trees on your property. In part of this, storms can cause an extreme amount of damage to your home.

Some post-storm damage can create safety and health hazards as well, so having a plan in place to deal with damage, for if you stay or for when you return, will help you to be ready to take any necessary steps immediately after a storm.

It’s important to take safety precautions both before and after a storm. For your own safety it is best to evacuate prior to any major storm if told to do so. Definitely heed all warnings and take them seriously. While with their unpredictability storms can also diminish or turn course and avoid you, the risk is far too great and not worth taking. Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Never walk (or drive) through any flood or standing water after a storm. Hazards such as broken glass, sharp broken pieces of wood or metal or other sharp objects such as nails can be hidden within the water. Serious injury or worse, can be a result of walking through (or driving through) any flood or standing water after a storm. If you smell gas and the gas line is accessible then shut off the main gas line. If it is not accessible then call for help and remove yourself and anyone else from the property if possible. Already having evacuated to, or having an alternate place to stay in case of damage is a good idea as it may be necessary for you to live elsewhere while your property is being restored to safe and inhabitable conditions. 

Contact a reputable and experienced restoration company such as us here at SERVPRO of Burlington. We will help do basic tasks to secure your property and make it safe to use and live in again. We will also take photographs for you of the damage so that it is recorded for your insurance company and can be provided to them for compensation. It is not usually safe for you to risk moving around the home in order to take photographs, so at SERVPRO we do this for you. 

Reach out to your insurance company. Contacting your insurance agent to notify them about the damage to your home immediately even if you cannot provide photos immediately is important to do. The sooner they know of any damage, the sooner they can send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

Look Into Federal Disaster Assistance through FEMA. The federal government may have declared the area your property is in, if widely affected by the storm as a disaster area. You may then be eligible for low-cost loans to help restore your property to normal. You will be required to file documents to receive these loans if they are being offered.

When a storm-related disaster strikes, it may seem overwhelming, and you might feel stressed or hopeless. However these steps can help you to begin the process of restoring your home, and your life, to normal.

If you experience storm damage know and remember that at SERVPRO of Burlington we are here for you 24/7 and 365. We are here to provide you with emergency disaster service and restoration. Just give us a call at 336-379-1772 

Contact SERVPRO of Burlington for Your Restoration Needs

7/27/2019 (Permalink)

At SERVPRO we make it “Like it never even happened.”

At SERVPRO of Burlington, we provide 24-hour emergency disaster service. We specialize in the stabilization and restoration of homes and businesses that have suffered small or large losses from water, flood, wind, storm, fire and smoke disasters. 

Our highly trained technicians along with our state of the art equipment and our having over 20 years of experience, makes us the ones to call if you experience water damage, storm damage, fire damage or have mold. No job is too large or too small for us and our team. At SERVPRO we make it “Like it never even happened.” 

We work efficiently, safely and effectively to restore your property to its pre damage condition. We also will take all necessary photographs to be provided to your insurance company so that they may reimburse you for any damages. 

If you experience any water damage, storm damage, fire damage or mold then just give us at SERVPRO of Burlington a call at 336-379-1772. We are able to be reached and can assist you 24/7 and 365.